Cookies Policy

Neuraxpharm informs you about the use of cookies on its website

Cookies are files which can be downloaded to your computer from websites. They play an essential role in delivering numerous services from the company. Among other things, they allow a web page to store and recover information about browsing habits of the user or their equipment and depending on the information obtained, they can be used to recognise the user and improve the services offered.

This Policy (together with our terms and conditions relating to use of our website (Terms) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. For the purposes of the General Data Protection Regulations and the Data Protection Act 2018 (Legislation) “personal data” about you is information you supply about yourself by way of enquiry forms, emails and phone calls, or information we can reasonably infer about you, or which we may collect from you automatically if you visit www.buccolam.co.uk and www.neuraxpharm.com/uk (Websites) or any other information from which you can be identified directly or indirectly. In the appropriate context in our Policy, we use the word “information” to mean your personal data.

Types of cookies

Depending on the company that manages the domain from which the cookies are sent and how they deal with the data obtained, they can be classified as first- or third-party cookies.

They can also be classified as session or persistent cookies, depending on the length of time the customer’s browser allows them to be stored.

Finally, they can be classified as technical cookies, personalisation cookies, analytical cookies, advertising cookies or shared publicity cookies depending on the end use of the data obtained.

Next, we will look at the cookies used in this portal as well as what type they are and their function.

The Neuraxpharm website uses Google Analytics, a web analytics service provided by Google that allows mediation and analysis of browsing on the website. In your browser you can see 8 cookies from this service. According to the types listed above, these are first-party, session and analytical cookies. You can find more information about this and how to inhibit the use of these cookies at: https://www.google.com/intl/en-GB/policies/privacy/

Analytical cookies give us information related to the number of users that visit the website, the number of pages visited, frequency, repetition of visits, duration, the browser used, the operator providing the service, the language, the terminal used or the city in which the IP has been assigned. This information allows the website to provide a better and more customised service.

How to change your cookies settings

You can restrict, block or delete cookies from Neuraxpharm’s website or any other website using your browser. The process is different in each browser; the “help” section will show you how to do this:

You can also manage the storage of cookies in your browser using tools such as the following:

This information is provided as a resource for patients who have been prescribed Buccolam by their doctor or other healthcare professional.

Reporting of adverse events (Healthcare Professionals in the UK)

Adverse events should be reported. Reporting forms and information can be found at: www.mhra.gov.uk/yellowcard or search for MHRA Yellow Card in the Google Play or Apple App Store. Adverse events should also be reported to Neuraxpharm. at: pv-uk@neuraxpharm.com